SHOP POLICIES


Data Collection
To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact
me directly.

Delivery Times
I aim to deliver most items within 3-5 business days within the UK, 5-7 Business days for Europe & 5-12 Business days for the USA. Made to Order and Custom Orders may take a bit longer this will be detailed in the item description in my shop. Shipping in the UK is by Royal Mail First Class Tracked & Signed for and Europe and the US Royal Mail International Standard Delivery.

Returns Policy
For the return of unwanted goods, please post back to me the product in its original condition, with its packaging and original receipt (or gift receipt) within 14 days of the date you receive the product, and I will exchange it or offer a refund based upon the original payment method.

In addition, please note the following:

(i) Products can be returned only in the country in which they were originally purchased; and
(ii) the following products are not eligible for return:

Sale Items
Customised Orders

Wholesale Enquiries
I welcome Wholesale Order Enquiries - please contact me by email to discuss details.